Service

FAQs

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The M.2
buggy weighs 5.9 kg

The M.4
stroller weighs 7.9 kg

On the M.4
stroller, the handlebar is adjustable.

On the M.2
buggy, it is not adjustable.

The M.2
buggy meets the IATA standard when fully folded with the handlebar and rear wheels off.
This standard is applied to hand luggage.
Depending on the airline, however, this can vary.
Please check with your airline before you fly.

It is approved from 0 months.

Yes, you can open the safety bar on both sides on both the M.2 and the M.4.

Maxi Cosi, Cybex, BeSafe and Nuna fit on the adapters.

On the M.2, it is located under the footrest.

On the M.4, it is ????

Please contact your retailer or fill out our service form.

Your MAST product is warranted to be free from any manufacturing defects for a period of 2 years from the date of purchase under normal use and in compliance with the operating instructions. This warranty cannot be extended and an extended warranty cannot be purchased.

The warranty is valid only in the original country of purchase. The warranty is subject to the conditions set forth by country in which the items were purchased. Conditions may vary. MAST will not ship replacement or repair parts out of the country of purchase. MAST will provide replacement parts or conduct repairs as deemed appropriate by the company. MAST reserves the right to exchange a product with a replacement part. Some parts may be replaced with newer model parts as the product is improved over time.

MAST reserves the right to determine whether the warranty terms and conditions have been met. Please contact your local retailer if you have any questions regarding the warranty.


Please note that a repair issue will NOT be
covered by this warranty if
  • the issue is caused by misuse or poor maintenance. Please refer to this instruction booklet for guidance on product use and maintenance.
  • Damage is caused by improper installation of MAST parts and/or accessories. Please refer to this instruction booklet for guidance on

    Product assembly and use.

  • Damage is corrosion, mildew or rust caused by lack of maintenance or service.
  • Damage is due to general wear and tear, which is the result of everyday use or negligence.
  • Damage is caused by sun intensity, sweat, detergents, damp storage or frequent washings.
  • Repairs or modifications are carried out by a third party.
  • Product is purchased from an unauthorised retailer.
  • Product is second-hand.
  • Product is damaged as a result of an accident, airline or freight damage.